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Case Studies

Writer's pictureJamie Robinson

Use Case: Continuous Improvement with Corvus Link

Updated: Jul 10, 2023

Imagine you're Sam, a seasoned Lean coach and management consultant. Your latest assignment? Facilitating a continuous improvement event for a client operating a complex, cross-functional business. You crave a software solution that complements your approach, minimizes task-switching, and streamlines your workflow. Enter Corvus Link, a SaaS solution that aligns perfectly with your needs.




Define Phase


Sam kick-starts his Lean journey in the Engagement Workspace. He sets the engagement purpose, outlines the scope and objectives, identifies potential risks, enters the functions involved in the event, and establishes key milestones. The journey ahead is now crystal clear.


Measure Phase


In the Clarify Problem Workspace, Sam identifies all opportunity areas related to the improvement event, scrutinizing organizational factors and patterns and pinpointing their sources. He distinguishes between current and future issues, laying a comprehensive understanding of the landscape.


Analyze Phase


With the Create Focus Workspace, Sam gauges the potential impact of opportunity areas on each function involved. Stakeholder interviews uncover strengths, weaknesses, KPIs, and desired objectives for the event. Moreover, the workspace allows him to grasp the desired outcomes from the planned improvements. Sam uses the Risk Exposure Workspace to formulate risk profiles. By marrying risk factors, opportunity areas, and stakeholder insights, he conducts an exhaustive risk analysis, eventually generating a risk score. The potential threats are now under control.


Improve Phase


In the Design Solution Workspace, Sam conceives solutions that mitigate risks and align with set objectives. He assesses the solutions' impacts and identifies necessary changes for their successful delivery, preparing the client to implement the improvements.


Control Phase


Within the Implement Solution Workspace, Sam crafts a project portfolio linking solutions to projects, projects to programs, and programs to portfolios. Monitoring the health and status of each project becomes an effortless task.


Control Phase


Post-implementation, Sam employs the Build Resilience Workspace for conducting retrospectives. He captures insights about what went well and areas for improvement, proposing new solutions. These are then reviewed and linked back to the project portfolio for ongoing refinement.


Artificial Intelligence


Throughout this process, Sam leverages the power of Corvus Link's AI capability to assist with analyses and make smart recommendations. For user confidentiality, a sanitation feature is at hand to replace sensitive terms when necessary.


Storyboards and Dashboards


The Storyboard serves as Sam's interactive space. It allows him to embed content, upload PDF files, write text, and capture work products. He can also use it as a resource center, store insights, and even embed videos. Corvus Link's Dashboard offers a consolidated view of all workspace data. Sam customizes the dashboard to exhibit only the charts that resonate most with his audience, providing a clear and effective data visualization. Lastly, the import/export feature enables Sam to import opportunity areas and export workspace content to a .csv file, further simplifying data manipulation and sharing.


All in all, this is how Corvus Link, aligning with Lean principles and the DMAIC approach, helps Lean coaches like Sam to facilitate continuous improvement seamlessly. It's a story of accomplishment, efficiency, and success, all through one comprehensive platform.

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