Meet Jane, an experienced management consultant tasked with navigating a client's complex business operation through transformational change. She's committed to focusing on the people aspect of this transformation. Her tool of choice? Corvus Link, a dynamic SaaS solution designed to streamline change management following the Prosci ADKAR model.
Awareness
Jane starts by creating an engagement in Corvus Link, outlining the purpose, scope, and objectives of the transformation. She identifies the risk factors, selects the departments to involve in the change, and establishes milestones, all in one platform.
Desire
She then proceeds to the Clarify Problem Workspace. Here, Jane captures opportunity areas related to the transformation, identifies their sources and whether they are current or future issues. She also identifies patterns and selects the organizational factors linked to these opportunities. These insights help her build a persuasive case for change.
Knowledge
Next, Jane accesses the Create Focus Workspace. She uses Corvus Link to conduct and document stakeholder interviews, capturing perspectives on strengths, weaknesses, KPIs, project objectives, and desired outcomes from the transformation. This inclusive approach builds collective understanding and alignment.
Ability
In the Risk Exposure Workspace, Jane creates risk profiles based on identified factors and stakeholder input. She then conducts a change risk analysis, examining threats, vulnerabilities, and mitigation activities. The AI feature in Corvus Link helps her to compute a change risk score.
She uses the Design Solution Workspace to identify risk-mitigating solutions that align with project objectives, assess their impact on the affected areas, and determine readiness for implementation.
Reinforcement
With her solutions ready, Jane moves to the Implement Solution Workspace. Here, she takes change actions linked to solutions and links them to the appropriate projects. She keeps track of the health and status of each project, maintaining a high level of transparency.
Jane builds resilience in her client's organization using the Build Resilience Workspace. She conducts retrospectives, captures lessons learned, and proposed solutions. She leverages Corvus Link to create regular feedback loops with her target stakeholder groups. These insights are reviewed and linked to relevant projects in the portfolio, reinforcing and refining the change process.
Additional Features
Throughout the process, Jane leverages Corvus Link's AI capabilities to aid her analysis and get recommendations. The AI's sanitation feature helps maintain privacy and sensitivity. The Storyboard serves as a resource center, a place for useful change tools, and a space to embed useful content. With the dashboard, Jane can monitor progress and present data in a user-friendly manner. Lastly, the import/export feature ensures smooth data transfer, making Corvus Link a one-stop solution for Jane's change management journey.
In the end, using Corvus Link, Jane turns the challenge of transformational change into a story of success, achieving a seamless, people-focused transformation with her client.
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