Terms of Service
Last Updated: January 31, 2025
1. Acceptance of Terms
By accessing or using our website at https://www.corvuslink.com and/or signing up to use our Services, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, Cookie Policy, and any other policies referenced herein (collectively, the “Policies”). By using our website or Services you agree with these Terms.
2. Scope and Applicability
These Terms apply to:
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Website Usage: Your access to our website for informational purposes.
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Software-as-a-Service: Your registration, sign-up, and use of our application and related services available through the website, including access to various integrated tools and AI features.
3. Description of Our Services
Our Services are designed to help you plan, build, and grow your business by leveraging a suite of integrated tools and artificial intelligence capabilities. The Services include:
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Plan: AI-assisted creation of comprehensive business, strategic, or operating plans using real-time industry insights and proven organizational factors.
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Forecast: Generation of revenue and demand forecasts and analysis using AI to process product and sales information.
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Action Plan: Tools to manage work with list, board, and calendar views; AI-assisted workflow creation; and integrated communication features.
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Operating Model: AI-generated recommendations for organizational structure, processes, governance, culture, talent, performance, technology, and risk management.
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Projects: Management of projects, programs, and portfolios with visual tools such as timelines, Gantt charts, Kanban boards, and dependency management.
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Retrospectives: Tools to conduct sprint reviews or after-action reviews with AI support for tagging, feedback analysis, and solution implementation tracking.
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Diagrams: A digital canvas to create process flows, sticky exercises, and other diagrams.
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Optimization: AI-supported continuous improvement tools compatible with methodologies like Lean Six Sigma, including current state analysis and solution recommendations.
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File Explorer: Centralized storage for files, with automatic capture of files created in various tools.
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Storyboard: Tools to create and embed visual content, reports, presentations, and digital whiteboards, including AI-assisted content creation.
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Industry and Process Reports: Access to detailed reports covering industry performance, trends, and critical business processes.
In addition, the Services include features such as AI chat, a notepad, notifications, and customizable workspaces to integrate and organize items from the various tools.
4. Software-as-a-Service and AI Functionality
a. SaaS Platform
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User Registration and Account: To use our Services, you must create an account by registering on our website. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
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Access and Use: Upon account creation, you will have access to our integrated suite of tools via the website and our application interface.
b. Artificial Intelligence and Technical Infrastructure
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AI Integration: Our Services incorporate artificial intelligence capabilities delivered through a third-party API on a shared technical infrastructure for standard users, and via an isolated large language model (LLM) for our enterprise customers.
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No Guarantee of Outcomes: While our AI features are intended to assist you with planning, forecasting, and other business functions, they are provided on an “as-is” basis. We do not guarantee any specific business outcome, performance result, or other desired end result. Your reliance on any AI-generated output is at your own risk.
5. Use of the Website and Services
a. Permitted Use
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General Use: You agree to use our website and Services only for lawful purposes and in a manner consistent with these Terms.
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Compliance: You will comply with all applicable laws and regulations regarding your use of the Services and your interactions with other users.
b. Prohibited Activities
You are strictly prohibited from:
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Limitations and Updates: We continuously work to improve our AI capabilities, but you acknowledge that AI results may vary and are not a substitute for professional advice or decision-making.
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Circumventing or attempting to bypass any security or authentication measures.
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Introducing any harmful software (e.g., viruses, malware) into our systems.
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Unauthorized access to any part of the Services or connected systems.
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Interfering with or disrupting the functionality, integrity, or performance of our website or Services.
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Using the Services for fraudulent, deceptive, or harmful activities.
Any violation may result in immediate termination of your account and access to our Services, as well as potential legal action.
6. Third-Party Links and Content
Our website and Services may include links to third-party websites, applications, or services that are not under our control. We do not endorse or assume responsibility for any content, privacy policies, or practices of these third parties. Your use of any third-party service is subject to the terms and conditions of those services.
7. User-Provided Content
If you submit content (e.g., comments, feedback, project data) via our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and distribute that content for the purpose of operating, promoting, and improving our Services. You represent and warrant that you have all necessary rights to provide such content and that it does not infringe on the rights of any third party.
8. Intellectual Property Rights
All content, trademarks, logos, and intellectual property related to the website and Services are the exclusive property of Corvus Link, Inc. or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the website and Services for personal or internal business purposes. Any reproduction or distribution of our content without our explicit written permission is prohibited.
9. Disclaimer of Warranties
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General Disclaimer: The website and Services, including all features and content, are provided on an “as-is” and “as-available” basis without warranties of any kind, either express or implied.
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AI-Specific Disclaimer: Our AI functionality is provided to assist you but does not guarantee accuracy, reliability, or business success. You acknowledge that outcomes may vary and that any reliance on AI-generated results is at your own risk.
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No Guarantees: We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
10. Limitation of Liability
To the fullest extent permitted by law, Corvus Link, Inc., its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to, use of, or inability to use our website or Services, even if advised of the possibility of such damages. This includes any loss of profits, revenue, data, or other intangible losses.
11. Indemnification
You agree to indemnify, defend, and hold harmless Corvus Link, Inc. and its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of our website or Services, your violation of these Terms, or any infringement of intellectual property or other rights.
12. Modifications and Updates
We reserve the right to modify, update, or replace these Terms at our sole discretion. Any changes will be posted on our website and become effective immediately upon posting. It is your responsibility to review these Terms periodically. Your continued use of our website or Services constitutes acceptance of the updated Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of laws principles. Any disputes arising out of or related to these Terms or your use of the website or Services shall be resolved exclusively in the state or federal courts located in Delaware. By using our website or Services, you consent to the jurisdiction of such courts.
14. Contact Information
For any questions, concerns, or disputes regarding these Terms or our Services, please contact us at:
Email: privacy@corvuslink.com